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About You
Who Is It Suitable For?
Resensio is designed for anyone who wants to truly understand their customers without spending hours reading through endless reviews.
Small Business Owners
If you run a restaurant, café, retail shop, or local service, Resensio helps you quickly see what customers love and where you can improve. No marketing team required.
Marketing & Brand Managers
If you manage a growing brand, our reports give you clear insights into customer sentiment, saving you time and helping you present ready-to-use insights to your leadership team.
Executives & Decision-Makers
If you’re focused on strategy and growth, Resensio gives you high-level, competitor-aware insights so you can stay ahead in the market.
Researchers & Academics
Resensio supports qualitative research by analyzing reviews, comments, and feedback to reveal how people think and feel about products, services, or social phenomena.
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Your Need
The Problem We Solve
Businesses today are drowning in customer reviews and online feedback. Every day, people leave comments on Google, TripAdvisor, booking sites, and social media, but turning all that noise into something useful is overwhelming.
Too much data, not enough clarity
Hundreds of reviews pile up across different platforms. Reading through them takes hours, and even then, it’s hard to see the bigger picture or spot hidden patterns.
Missed opportunities
Important trends, recurring complaints, or even new ideas from customers often go unnoticed. Without a system to organize and summarize feedback, businesses lose chances to improve and grow.
Hard to take action
Raw data and star ratings don’t explain why people feel the way they do. Without context, it’s difficult to make the right decisions or convince others in your team.
Comprehensive Monitoring
We gather reviews, comments, and discussions from the sources that matter most to you, Google, TripAdvisor, Booking.com, social media, e-commerce platforms, and more. Multilingual monitoring (English, Arabic, French) ensures no valuable voice goes unheard.
Deep Analysis & Interpretation
Raw data alone isn’t enough. That’s why our reports combine advanced analytics with human expertise to deliver:
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Sentiment Analysis – Know how customers really feel about your brand, services, or products.
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Theme Detection – Identify recurring issues and patterns, from service quality to product performance.
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Trend Tracking – Spot changes in feedback over time and anticipate risks before they escalate.
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Competitor Insights – Compare your brand’s reputation against rivals and discover opportunities to lead.
Action-Oriented Intelligence
Every report is more than a summary, it’s a strategic roadmap. We highlight not just what customers are saying, but what you should do next.
Long-Term Partnerships
Market intelligence is not a one-time fix. Customer expectations shift, competitors innovate, and new risks appear. That’s why Resensio is built for long-term collaboration:
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Monthly Intelligence Reports keep you updated.
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Quarterly Strategy Reviews help you adjust course.
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Continuous Benchmarking ensures you’re not just keeping up, but staying ahead.
Our goal isn’t just to show you what people are saying, it’s to help you translate voices into strategy, and strategy into sustained growth.
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Solution
Our Solution
At Resensio, we don’t just process reviews, we build market intelligence systems that help you understand your customers, your competitors, and your market over time. Our role is to act as your partner in uncovering insights and turning them into growth.
Benefits
Key Benefits
Resensio turns customer feedback into powerful insights that are easy to understand and act on. Instead of drowning in scattered reviews, you get clear, practical reports that save you time and help your business grow.
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Save Time
No more scrolling through endless reviews. We turn customer feedback into a clear, ready-to-use summary.
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See What Really Matters
Spot patterns, recurring issues, and customer needs you might otherwise miss.
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Take Action with Confidence
Each report gives you practical steps to improve service, strengthen your brand, and grow faster.
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Easy to Access
Reports are delivered directly to your email, WhatsApp, or Notion workspace, no complicated tools or logins.
Hospitality & Tourism
Hotels, restaurants, and cafés live and die by online reviews. Resensio helps you quickly spot issues like slow service or check-in delays, so you can fix them before they damage your reputation and ratings
Retail & E-Commerce
From local shops to online stores, customer reviews reveal what’s driving sales—or returns. Resensio identifies recurring themes like product quality, delivery speed, or sizing issues, giving you the knowledge to improve and stay competitive.
Healthcare & Wellness
Clinics, hospitals, and gyms rely heavily on trust. Reviews often highlight wait times, staff behavior, and cleanliness. Resensio pinpoints these insights so you can improve the patient or member experience and build stronger loyalty.
Industries
Industries We Serve
Resensio is built for businesses where reputation and customer feedback directly impact growth. Here are the sectors where our insights make the biggest difference.
You start by selecting a plan: Starter (Brand Pulse), Growth (Strategic Insight), or Premium (Market Navigator). Then, you share the links to your customer review platforms (Google Business, TripAdvisor, Booking.com, e-commerce sites, or social media pages) through the request form. We guide you through the process if you’re unsure which links to provide. You also choose how you’d like to receive reports—by email and/or WhatsApp.
For academic partnerships, we offer custom projects. Universities and researchers can request tailored research, thematic analysis, and sentiment studies based on online reviews and feedback—ideal for publications, applied studies, or exploratory research.
With your plan in place, we begin collecting reviews:
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Starter: Monitoring of up to 2 platforms
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Growth: Monitoring of up to 3 platforms
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Premium: Monitoring of up to 5 platforms + competitor platforms for benchmarking
We gather both new and historical reviews, filter out duplicates and spam, and prepare a clean dataset.
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Our hybrid approach combines AI and expert review to ensure accuracy and depth:
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Starter: Abstractive summaries and sentiment analysis
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Growth: Abstractive summaries, sentiment analysis, recurring theme detection and expert insights
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Premium: All of the above + competitor benchmarking and market-level trend insights
This allows you to not only see what customers are saying, but also understand why it matters.
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Every month, you receive a professional intelligence report:
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Starter: A focused monthly report with insights and recommendations
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Growth: A detailed monthly report + quarterly strategy roadmap
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Premium: A comprehensive intelligence package with competitor benchmarking, market insights, and leadership-ready reporting
All reports are clear, visual, and easy to share internally with your team or board.
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Resensio is designed for ongoing relationships:
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Starter gives you clarity on your brand reputation.
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Growth helps you move from insights to action and strategy.
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Premium keeps you ahead of competitors with continuous market intelligence and strategic reviews.
No matter the plan, we track progress over time and help you adjust as customer expectations evolve.
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Process
How It Works
Getting started with Resensio is simple, we do all the heavy lifting so you can focus on running your business.
Trusted by Startups and Established Businesses
